How long should I plan to spend at the museum?

Most visitors spend around 90 minutes exploring the museum. Some people may take a bit longer if they linger in certain rooms, take photos, or enjoy the optional café.

Do I need to book my Arte Museum New York tickets in advance?

Booking in advance is highly recommended, especially during weekends and holidays, because the slots can sell out.

Are there any safety or accessibility concerns?

Because of lighting, scents, and mirrored surfaces, pregnant visitors, seniors, or people sensitive to low light are encouraged to go with a companion.

What’s the best way to reach Arte Museum New York?

Public transportation is highly recommended. The subway station and bus stops are located within walking distance, and you can avoid the hassle of navigating, parking, or managing traffic.

Is Arte Museum kid-friendly?

Yes! Children will love engaging with the natural elements and the immersive environment created in the museum. Exhibits like the Live Sketchbook Guardians are interactive and fun for kids.

Arte Museum New York Tickets | Discover Immersive Exhibits

Why you need to visit the Arte Museum in New York

1/5

Get a chance to explore your senses through the exhibitions

From the moment you enter until you exit, Arte Museum New York envelopes you in its immersive environment, activating and engaging all your senses.

Enjoy immersive fragrances and soundscapes

Enter the museum, and you can smell bespoke fragrances that mimic nature's scents. Enjoy the soundscapes created by music director Young-gyu Jang for a multisensory adventure that lasts throughout your visit.

Connect with the universe, nature, and elements in “Eternal Nature”

Take a moment to appreciate the natural elements in the environment around you every day. Pause, reflect, and surround yourself in an experience that blends art, nature, and technology as you walk through the exhibits, and renew your connection with nature.

View the exhibition in collaboration with Musée d’Orsay in Paris

A three-year-long process of planning, curating, and executing a blend of the past and the future, Arte Museum New York’s collaboration with Musée d’Orsay has finally come to life. Enjoy reimagined works by legendary artists over multiple art movements in this exhibit.

A series of family-friendly, exploratory, and engaging exhibits

The exhibitions are designed to spark joy and curiosity in visitors of all ages. You don’t need to be an art enthusiast to enjoy the immersive experiences at Arte Museum.

Arte Museum New York x Musée d’Orsay | About the exhibit

The exhibition is in collaboration with Musée d’Orsay in Paris, France.
Walk through the exhibition room that reimagines works by artists such as Monet, Vincent van Gogh, and more, created to adapt to today’s digital and immersive environments.
The exhibit was born after three years of collaborative effort between both museums and features prominent works from Musée d’Orsay’s collection.
It’s an immersive exhibit that captures the works of prominent artists spanning several art movements over centuries.
Engage with these works like never before, through light, sound, and colorful landscapes.

Exhibitions at Arte Museum New York

The theme of the experiences at Arte Museum New York is “Eternal Nature”, and the exhibits are designed to mimic natural elements and landscapes in an immersive and sensory environment.

Silhouette of a person in front of a vibrant pink and purple circle at ARTE Museum.

Waterfall Infinite: An infinite and never-ending expanse of the motions and flow of the waterfall, recreated digitally.
Beach Night Being: Witness the sea come to life at night, and view digital reinterpretations of marine life in this exhibit.
Wave: Feel like you are in the middle of the ocean, with waves gushing and breaking all around you in this immersive installation.
Star Milky Way: Visit the display that reimagines the Milky Way, created using paper art techniques.
Sun: The sun, source of all life on this planet, emits a bright, fiery glow, which you can now see and feel in this exhibit.
Moon: A fun installation that centers around the moon, created with several playful elements.
Tornado: Feel the tornado’s whirlwind and immerse yourself in this natural phenomenon, designed to engulf you in its motion.

Van Gogh sunflower-themed hallway at Arte Museum exhibition.

Garden New York is Art: A NYC-special installation created to capture the beauty and life of the city.
Garden Beach Aurora: Be surrounded by the aurora borealis, or Northern Lights, on the shores of a beach, with waves crashing at your feet, creating a magnificent contrast between the two.
Forest: View blooms, moss, trees, and forest landscapes, designed in a mythical forest setting.
Flower Roses and Little Wings: Watch the shrubbery come to life as time passes you by in this beautiful exhibit.
Flower Hibiscus Seed: Watch the journey of a flower growing from a seed and its process of blossoming in this captivating exhibit.
Flower Rose Odyssey: A symphony of roses and their story, told in a digital and immersive environment.
Live Sketchbook Guardians: Draw your mythical and mystical creatures and watch them come to life in a forest in this interactive exhibit.

Plan your visit

Person observing a large, colorful digital display in a futuristic gallery.

Opening hours: 10am (daily)
Closing hours:
- Monday to Thursday: 7pm
- Friday to Sunday: 9pm
Final admission:
- Monday to Thursday: 5:30pm
- Friday to Sunday: 7:30pm

Address: 61 Chelsea Piers, New York, NY 10011, United States | Find on Maps
Closest landmark: Chelsea Market (0.3 miles)

Closest bus stop: 12 Avenue & West 23 St (0.2 miles)
Closest subway station: 23 St (0.7 miles)

Wheelchair access sign indicating barrier-free entry.

Free admission: Children aged 3 and under can visit Arte Museum New York for free.
Wheelchair accessible: All areas of the museum are wheelchair accessible, with accessible entrances and restrooms.
Restrooms: Available for use at the MD Shop, with accessible options.
Service animals: You can bring your registered service animal with you for this experience, though no pets are allowed.
Paid parking: Available in the underground parking section of the building.
Recommendations: People with light sensitivity, pregnant visitors, and seniors should have a companion with them when they visit to ensure a safe experience. Those with any preexisting medical concerns, such as heart conditions or seizure disorders, should visit the exhibits with caution.

Do not touch sign with hand symbol and green border

Children under the age of 12 need to be accompanied by an adult throughout the experience.
Arte Museum has certain viewing guidelines that all visitors need to follow, and they are liable for any damages caused by the failure to do so.
Weapons of any kind, smoking, and outside food and beverages are not allowed inside the museum.
Avoid touching or leaning on the exhibits, and do not run around while you are in the museum’s premises.
The fragrances in the museum are safe for humans.

Arte Cafe

An interactive cafe with signature desserts and drinks featuring elements that come to life on your visit.

Timings: Open during museum hours

Family enjoying view from resort hotel room with luggage nearby.

Budget:

The Jane Hotel | Find on Maps
The Local NY | Find on Maps

Mid-range:

Carlton Arms Hotel | Find on Maps
The Box House Hotel | Find on Maps

Luxury:

Motto by Hilton New York City Chelsea | Find on Maps
Arlo Midtown | Find on Maps

Whitney Museum of Art rooftop terrace with city skyline view in New York City.

Use public transportation to get around. Parking can be expensive and hard to find in the area.
Explore nearby attractions such as the Whitney Museum of Art, Chelsea Market, and Chelsea Piers for an entire day out in Chelsea.
Go early in the week for fewer crowds and a more relaxed environment. It makes it easier to truly soak in the immersive art without bumping into groups.
Be prepared for the sensory intensity. If you or your companions are sensitive to perfumes/scents or ambient sound, consider shorter visits or breaks because some rooms might feel overpowering.
Check your kids’ comfort level to see how they respond to the lights, sounds, or scents before committing to all rooms.
There’s a fair amount of walking through immersive rooms, possibly in dim light, with mirrored or reflective surfaces. Wear comfortable shoes and clothing to enhance your experience.

Step into a multi-sensory digital art world where masterpieces awaken in light, sound, and scent.

Everything you get: Entry to Arte Museum New York, granting you access to all immersive exhibitions and sensory experiences. Wander through breathtaking digital worlds as you are enveloped by mesmerizing visuals, soundscapes, and bespoke fragrances. Every room offers a unique, interactive journey, perfect for all ages.
Why choose this: Enjoy multiple exhibits and experiences such as the “From Paris to New York — The Masterpieces Awaken” exhibit, a symphony of art, technology, and the senses, born from a collaboration with Musée d’Orsay.

Inclusions #

Entry ticket to Arte Museum New York
Access to all immersive exhibitions
Access to sensory experiences
Entry to Arte Cafe with one complimentary drink (as per option selected)

Exclusions #

Food & beverage

What to bring

Bring a valid photo ID to match the name on your booking if requested at the entrance.
Carry your digital or printed ticket for entry.

What’s not allowed

Large bags, suitcases, and oversized luggage are not allowed inside the museum for security reasons.
Pets are not permitted, except for registered service animals.
Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
Flash photography, tripods, and filming equipment are not allowed inside the exhibition spaces.
Food and beverages are not permitted inside the exhibition areas.

Accessibility

The museum is wheelchair accessible, with ramps and elevators available throughout the building.
Accessible restrooms are available on site. Staff are trained to assist visitors with mobility needs.
The museum features strong visual, audio, and scent elements that may not be suitable for those with sensory sensitivities.

Additional information

Arte Museum New York operates from 10am to 7pm on weekdays and from 10am to 9pm on weekends. The last entry is 5:30pm from Monday to Thursday and 7:30pm from Friday to Sunday.
Children must be accompanied by an adult at all times.
Re-entry is not permitted once you exit the museum.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Step into 36,000 sq ft of immersive art-meets-technology installations in New York City.

Everything you get: Entry to Mercer Labs Museum of Art and Technology, access to all exhibitions, and interaction with 15 experimental spaces and immersive installations. Explore works merging art and tech, including “Maestros & The Machines”.
Why choose this: Experience a museum that’s unique and perfect for creative minds, families, and lovers of interdisciplinary art. Each room offers a new adventure with light, sound, and emotion, making your visit unforgettable.

Inclusions #

Entry ticket to Mercer Labs Museum of Art and Technology
Access to the Maestros and the Machines exhibit
Access to all current exhibitions & installations

Exclusions #

Food & beverages
Merchandise

What to bring

Bring a valid photo ID matching the name on your booking if requested at entry.

What’s not allowed

Large bags, suitcases, and oversized luggage are not permitted inside the museum.
Pets are not allowed inside the museum.
Outside food and beverages are not permitted inside the exhibition spaces.
Smoking, vaping, and the use of e-cigarettes are strictly prohibited on the premises.
Flash photography, tripods, and professional filming equipment are not allowed inside the museum.

Accessibility

The museum is wheelchair accessible, with accessible restrooms and elevators available.
Staff are available to assist visitors with mobility needs.

Additional information

Plan to spend approximately 1.5–2 hours to fully experience all exhibitions and installations.
Please arrive at your scheduled ticket time; entry may not be guaranteed for early or late arrivals.
All current exhibitions and installations can be accessed with your ticket, including:
- The Window
- The Map
- The Line
- 4D Sound
- Infinite
- Blue Room
- The Dragon
- The Cave
- Pneumatic Transmission
- Drawing Station
- Ecosystem
- Ball Pond
- Freedom
- Archetype
- Music Box

These tickets can't be cancelled or rescheduled.

Two immersive museums, all for one cost-saving ticket. Experience the blend of digital art, sound, scent, and technology in NYC.

Everything you get at Mercer Labs: Entry to the Mercer Labs Museum of Art and Technology with access to all exhibitions and 15 immersive installations. Explore experimental spaces where contemporary art meets AI, light, sound, and spatial design, including the standout exhibition Maestros & the Machines.
Everything you get at Arte Museum New York: Entry to Arte Museum New York with access to all immersive exhibitions and sensory installations. Wander through digital landscapes inspired by nature and iconic art, surrounded by synchronized visuals, soundscapes, and custom fragrances designed to engage every sense.
Why choose this combo: See two of NYC’s most innovative museums in one value-packed ticket; perfect for art lovers seeking immersive, tech-driven experiences beyond traditional galleries.

Inclusions #

Mercer Labs Museum of Art and Technology

Entry ticket to Mercer Labs Museum of Art and Technology
Access to the Maestros and the Machines exhibit
Access to all current exhibitions and installations

Arte Museum New York

Entry ticket to Arte Museum New York
Access to all immersive exhibitions
Access to sensory experiences
Entry to Arte Cafe with one complimentary drink (as per option selected)

Exclusions #

Food and beverage
Additional experiences not included in the general admission

What to bring

Mercer Labs

A valid photo ID matching the name on your booking, as it may be requested at entry.

Arte Museum New York

A valid photo ID matching your booking name for entry verification.
Your admission ticket, either digital or printed, ready for scanning.

What’s not allowed

Mercer Labs

Large bags, suitcases, or oversized luggage are not allowed inside the museum.
Pets of any kind.
Outside food and beverages in exhibition areas.
Smoking, vaping, or e-cigarette use anywhere on site.
Flash photography, tripods, or professional filming equipment.

Arte Museum New York

Oversized bags, suitcases, or large luggage for security reasons.
Pets, except registered service animals.
Alcohol, drugs, or entry while intoxicated.
Flash photography, tripods, or video equipment inside exhibits.
Outside food and drinks in exhibition spaces.

Accessibility

Mercer Labs

Fully wheelchair accessible with elevators and accessible restrooms.
On-site staff available to assist guests with mobility needs.

Arte Museum New York

Wheelchair accessible throughout, with ramps and elevators available.
Accessible restrooms and staff assistance for mobility support.
Some installations include intense visuals, sound, or scents that may affect sensitive guests.

Additional information

Mercer Labs

Plan to spend approximately 1.5 hours exploring the museum.
Arrive at your scheduled ticket time; early or late entry may not be permitted.
Your ticket includes access to all current installations, such as The Window, 4D Sound, Ball Pond, Music Box, and more.

Arte Museum New York

Children must be accompanied by an adult at all times.
Re-entry is not permitted once you exit the museum.

These tickets can't be cancelled or rescheduled.

Step onto the Empire State Building’s iconic 86th-floor deck for legendary 360° NYC views.

Everything you get: Timed entry to the Empire State Building, with access to immersive exhibits on the 2nd and 80th floors. Ride the elevator to the 86th-floor open-air deck for unobstructed city views, enhanced with free high-powered binoculars. Connect to free Wi-Fi and use the complimentary multimedia tour app to explore at your own pace.
Why choose this: Experience the city’s most famous skyline from the deck that’s starred in countless films—an absolute must for first-timers and locals alike.
Upgrades: Combine your visit with a 90-minute guided Midtown Manhattan tour led by an English-speaking guide or go to the 102nd floor for weather-protected, panoramic views.

Inclusions #

Timed entry to the Empire State Building
Access to 86th-floor observatory
Access to high-powered binoculars
Access to 2nd and 80th floor immersive exhibits
Free Wi-Fi
Downloadable multimedia app
Access to 102nd-floor observatory (as per option selected)
Midtown Manhattan walking tour (as per option selected)

Exclusions #

Skip-the-line entry

What to bring

Bring a valid photo ID to match the name on your booking if requested at the entrance.

What’s not allowed

All weapons, including explosives and firearms, are strictly not allowed.
Glass items, including bottles, containers, and marble,s are now allowed.
Large packages, suitcases, and carry-on luggage are not allowed.
No outside food or eating allowed in Observatory or on the outside Deck.
Professional cameras, equipment, and stands are not allowed.
Pets are not allowed on-site.

Accessibility

The landmark is fully ADA-compliant, with ramps, lowered viewing walls, and binoculars.
Accessible restrooms are present on the 86th floor.
Service dogs are allowed throughout the building.
Motorized and non-motorized wheelchairs are permitted.

Additional information

Reservations are a must; tickets are only valid for the selected date and time window.
Children under the age of 6 get a free admission when accompanied by an adult ticket holder.
No refunds will be provided due to weather conditions, line length, or wait times at the building.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Step into the future of art at one of New York’s leading immersive art exhibition spaces, ARTECHOUSE.

Everything you get: Entry to SUBMERGE: Beyond the Render at ARTECHOUSE NYC, where you’ll experience 12 groundbreaking digital & immersive art installations powered by decentralized GPU technology. Explore cinematic, hyperreal worlds crafted by Emmy-winning and visionary artists, all in a historic Chelsea Market setting.
Why choose this: Witness record-breaking digital art created by 3D artists, meditative landscapes, anime mecha battles, and an immersive concert, all in one ticket.

Inclusions #

Entry to ARTECHOUSE NYC
Admission to SUBMERGE: Beyond the Render exhibition (60 minutes)

Exclusions #

Food & beverage

What to bring

Bring a valid photo ID to match the name on your booking if requested at the entrance.

What’s not allowed

Large bags, suitcases, and oversized luggage are not permitted inside the venue.
Food and beverages are not allowed within the exhibition spaces.
Pets are not permitted inside the venue.
Flash photography, tripods, and professional filming equipment are prohibited.

Accessibility

The venue is wheelchair accessible, with accessible entrances and restrooms available.
The experience features immersive digital art with bright lights and loud sounds, which may not be suitable for those with light or sound sensitivities.

Additional information

Sessions last for 60 minutes; please arrive on time, as late entry may not be permitted.
The exhibition is located inside Chelsea Market at ARTECHOUSE NYC, 439 W. 15th Street, New York, NY 10011.
Children under the age of 16 must be accompanied by an adult.
Re-entry is not permitted once you exit the exhibition space.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions #

Skip-the-box-office (ticketing counter) tickets
Timed entry admission
Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater
Fast-track access in the elevator and security lines (as per option selected)
Flexible entry (as per option selected)

Accessibility

This tour is wheelchair accessible.

Additional information

The standard ticket allows entry at your selected time and lets you skip the ticket-purchase lines, but security screening is still required.
The observatory is suitable for kids and guests of all ages; however, guests under 17 must be accompanied by an adult.
One World Observatory operates cashless; onsite reverse ATMs are available for converting cash to card.

These tickets can't be cancelled or rescheduled.

Visit the highest outdoor observation deck in the Western Hemisphere and skip ticket lines.

Everything you get: Timed entry to Edge, granting access to the Level 100 indoor deck, the outdoor sky deck, the glass floor, angled glass walls, Skyline Steps, and the Eastern Point. Enjoy a smooth visit with your chosen entry time with upgradable options.
Why choose this: Unbeatable 360° views of New York City, including the Empire State Building, Central Park, and the Statue of Liberty, from the highest outdoor sky deck in the Western Hemisphere.
Upgrade: Upgrade to the Flex Pass for anytime access during busy hours, choose the Express Pass to skip all lines, or enhance your visit with an add-on beverage option.

Inclusions #

Timed entry to Edge Observation Deck
Access to:
- Indoor observation deck on Level 100
- Outdoor sky deck with angled walls
- Glass Floor, Skyline Steps, and Eastern Point
Flexible entry (as per the option selected)
Priority access (as per the option selected)
An adult beverage (as per the option selected)

What’s not allowed

Large bags and luggage are not permitted inside the attraction.

Accessibility

Edge is fully accessible for wheelchair users.
Certified service animals are welcome throughout the venue.

Additional information

An adult must accompany children under 12 at all times during the visit.
Dress appropriately for outdoor weather conditions, as temperatures can vary.
Please note that the final elevator of the day departs 50 minutes before closing time.
You must be 21+ to select the adult beverage option.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Step into a multi-sensory digital art world where masterpieces awaken in light, sound, and scent.

Everything you get: Entry to Arte Museum New York, granting you access to all immersive exhibitions and sensory experiences. Wander through breathtaking digital worlds as you are enveloped by mesmerizing visuals, soundscapes, and bespoke fragrances. Every room offers a unique, interactive journey, perfect for all ages.
Why choose this: Enjoy multiple exhibits and experiences such as the “From Paris to New York — The Masterpieces Awaken” exhibit, a symphony of art, technology, and the senses, born from a collaboration with Musée d’Orsay.

Inclusions #

Entry ticket to Arte Museum New York
Access to all immersive exhibitions
Access to sensory experiences
Entry to Arte Cafe with one complimentary drink (as per option selected)

Exclusions #

Food & beverage

What to bring

Bring a valid photo ID to match the name on your booking if requested at the entrance.
Carry your digital or printed ticket for entry.

What’s not allowed

Large bags, suitcases, and oversized luggage are not allowed inside the museum for security reasons.
Pets are not permitted, except for registered service animals.
Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
Flash photography, tripods, and filming equipment are not allowed inside the exhibition spaces.
Food and beverages are not permitted inside the exhibition areas.

Accessibility

The museum is wheelchair accessible, with ramps and elevators available throughout the building.
Accessible restrooms are available on site. Staff are trained to assist visitors with mobility needs.
The museum features strong visual, audio, and scent elements that may not be suitable for those with sensory sensitivities.

Additional information

Arte Museum New York operates from 10am to 7pm on weekdays and from 10am to 9pm on weekends. The last entry is 5:30pm from Monday to Thursday and 7:30pm from Friday to Sunday.
Children must be accompanied by an adult at all times.
Re-entry is not permitted once you exit the museum.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Step into 36,000 sq ft of immersive art-meets-technology installations in New York City.

Everything you get: Entry to Mercer Labs Museum of Art and Technology, access to all exhibitions, and interaction with 15 experimental spaces and immersive installations. Explore works merging art and tech, including “Maestros & The Machines”.
Why choose this: Experience a museum that’s unique and perfect for creative minds, families, and lovers of interdisciplinary art. Each room offers a new adventure with light, sound, and emotion, making your visit unforgettable.

Inclusions #

Entry ticket to Mercer Labs Museum of Art and Technology
Access to the Maestros and the Machines exhibit
Access to all current exhibitions & installations

Exclusions #

Food & beverages
Merchandise

What to bring

Bring a valid photo ID matching the name on your booking if requested at entry.

What’s not allowed

Large bags, suitcases, and oversized luggage are not permitted inside the museum.
Pets are not allowed inside the museum.
Outside food and beverages are not permitted inside the exhibition spaces.
Smoking, vaping, and the use of e-cigarettes are strictly prohibited on the premises.
Flash photography, tripods, and professional filming equipment are not allowed inside the museum.

Accessibility

The museum is wheelchair accessible, with accessible restrooms and elevators available.
Staff are available to assist visitors with mobility needs.

Additional information

Plan to spend approximately 1.5–2 hours to fully experience all exhibitions and installations.
Please arrive at your scheduled ticket time; entry may not be guaranteed for early or late arrivals.
All current exhibitions and installations can be accessed with your ticket, including:
- The Window
- The Map
- The Line
- 4D Sound
- Infinite
- Blue Room
- The Dragon
- The Cave
- Pneumatic Transmission
- Drawing Station
- Ecosystem
- Ball Pond
- Freedom
- Archetype
- Music Box

These tickets can't be cancelled or rescheduled.

Two immersive museums, all for one cost-saving ticket. Experience the blend of digital art, sound, scent, and technology in NYC.

Everything you get at Mercer Labs: Entry to the Mercer Labs Museum of Art and Technology with access to all exhibitions and 15 immersive installations. Explore experimental spaces where contemporary art meets AI, light, sound, and spatial design, including the standout exhibition Maestros & the Machines.
Everything you get at Arte Museum New York: Entry to Arte Museum New York with access to all immersive exhibitions and sensory installations. Wander through digital landscapes inspired by nature and iconic art, surrounded by synchronized visuals, soundscapes, and custom fragrances designed to engage every sense.
Why choose this combo: See two of NYC’s most innovative museums in one value-packed ticket; perfect for art lovers seeking immersive, tech-driven experiences beyond traditional galleries.

Inclusions #

Mercer Labs Museum of Art and Technology

Entry ticket to Mercer Labs Museum of Art and Technology
Access to the Maestros and the Machines exhibit
Access to all current exhibitions and installations

Arte Museum New York

Entry ticket to Arte Museum New York
Access to all immersive exhibitions
Access to sensory experiences
Entry to Arte Cafe with one complimentary drink (as per option selected)

Exclusions #

Food and beverage
Additional experiences not included in the general admission

What to bring

Mercer Labs

A valid photo ID matching the name on your booking, as it may be requested at entry.

Arte Museum New York

A valid photo ID matching your booking name for entry verification.
Your admission ticket, either digital or printed, ready for scanning.

What’s not allowed

Mercer Labs

Large bags, suitcases, or oversized luggage are not allowed inside the museum.
Pets of any kind.
Outside food and beverages in exhibition areas.
Smoking, vaping, or e-cigarette use anywhere on site.
Flash photography, tripods, or professional filming equipment.

Arte Museum New York

Oversized bags, suitcases, or large luggage for security reasons.
Pets, except registered service animals.
Alcohol, drugs, or entry while intoxicated.
Flash photography, tripods, or video equipment inside exhibits.
Outside food and drinks in exhibition spaces.

Accessibility

Mercer Labs

Fully wheelchair accessible with elevators and accessible restrooms.
On-site staff available to assist guests with mobility needs.

Arte Museum New York

Wheelchair accessible throughout, with ramps and elevators available.
Accessible restrooms and staff assistance for mobility support.
Some installations include intense visuals, sound, or scents that may affect sensitive guests.

Additional information

Mercer Labs

Plan to spend approximately 1.5 hours exploring the museum.
Arrive at your scheduled ticket time; early or late entry may not be permitted.
Your ticket includes access to all current installations, such as The Window, 4D Sound, Ball Pond, Music Box, and more.

Arte Museum New York

Children must be accompanied by an adult at all times.
Re-entry is not permitted once you exit the museum.

These tickets can't be cancelled or rescheduled.

Step onto the Empire State Building’s iconic 86th-floor deck for legendary 360° NYC views.

Everything you get: Timed entry to the Empire State Building, with access to immersive exhibits on the 2nd and 80th floors. Ride the elevator to the 86th-floor open-air deck for unobstructed city views, enhanced with free high-powered binoculars. Connect to free Wi-Fi and use the complimentary multimedia tour app to explore at your own pace.
Why choose this: Experience the city’s most famous skyline from the deck that’s starred in countless films—an absolute must for first-timers and locals alike.
Upgrades: Combine your visit with a 90-minute guided Midtown Manhattan tour led by an English-speaking guide or go to the 102nd floor for weather-protected, panoramic views.

Inclusions #

Timed entry to the Empire State Building
Access to 86th-floor observatory
Access to high-powered binoculars
Access to 2nd and 80th floor immersive exhibits
Free Wi-Fi
Downloadable multimedia app
Access to 102nd-floor observatory (as per option selected)
Midtown Manhattan walking tour (as per option selected)

Exclusions #

Skip-the-line entry

What to bring

Bring a valid photo ID to match the name on your booking if requested at the entrance.

What’s not allowed

All weapons, including explosives and firearms, are strictly not allowed.
Glass items, including bottles, containers, and marble,s are now allowed.
Large packages, suitcases, and carry-on luggage are not allowed.
No outside food or eating allowed in Observatory or on the outside Deck.
Professional cameras, equipment, and stands are not allowed.
Pets are not allowed on-site.

Accessibility

The landmark is fully ADA-compliant, with ramps, lowered viewing walls, and binoculars.
Accessible restrooms are present on the 86th floor.
Service dogs are allowed throughout the building.
Motorized and non-motorized wheelchairs are permitted.

Additional information

Reservations are a must; tickets are only valid for the selected date and time window.
Children under the age of 6 get a free admission when accompanied by an adult ticket holder.
No refunds will be provided due to weather conditions, line length, or wait times at the building.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Step into the future of art at one of New York’s leading immersive art exhibition spaces, ARTECHOUSE.

Everything you get: Entry to SUBMERGE: Beyond the Render at ARTECHOUSE NYC, where you’ll experience 12 groundbreaking digital & immersive art installations powered by decentralized GPU technology. Explore cinematic, hyperreal worlds crafted by Emmy-winning and visionary artists, all in a historic Chelsea Market setting.
Why choose this: Witness record-breaking digital art created by 3D artists, meditative landscapes, anime mecha battles, and an immersive concert, all in one ticket.

Inclusions #

Entry to ARTECHOUSE NYC
Admission to SUBMERGE: Beyond the Render exhibition (60 minutes)

Exclusions #

Food & beverage

What to bring

Bring a valid photo ID to match the name on your booking if requested at the entrance.

What’s not allowed

Large bags, suitcases, and oversized luggage are not permitted inside the venue.
Food and beverages are not allowed within the exhibition spaces.
Pets are not permitted inside the venue.
Flash photography, tripods, and professional filming equipment are prohibited.

Accessibility

The venue is wheelchair accessible, with accessible entrances and restrooms available.
The experience features immersive digital art with bright lights and loud sounds, which may not be suitable for those with light or sound sensitivities.

Additional information

Sessions last for 60 minutes; please arrive on time, as late entry may not be permitted.
The exhibition is located inside Chelsea Market at ARTECHOUSE NYC, 439 W. 15th Street, New York, NY 10011.
Children under the age of 16 must be accompanied by an adult.
Re-entry is not permitted once you exit the exhibition space.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions #

Skip-the-box-office (ticketing counter) tickets
Timed entry admission
Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater
Fast-track access in the elevator and security lines (as per option selected)
Flexible entry (as per option selected)

Accessibility

This tour is wheelchair accessible.

Additional information

The standard ticket allows entry at your selected time and lets you skip the ticket-purchase lines, but security screening is still required.
The observatory is suitable for kids and guests of all ages; however, guests under 17 must be accompanied by an adult.
One World Observatory operates cashless; onsite reverse ATMs are available for converting cash to card.

These tickets can't be cancelled or rescheduled.

Visit the highest outdoor observation deck in the Western Hemisphere and skip ticket lines.

Everything you get: Timed entry to Edge, granting access to the Level 100 indoor deck, the outdoor sky deck, the glass floor, angled glass walls, Skyline Steps, and the Eastern Point. Enjoy a smooth visit with your chosen entry time with upgradable options.
Why choose this: Unbeatable 360° views of New York City, including the Empire State Building, Central Park, and the Statue of Liberty, from the highest outdoor sky deck in the Western Hemisphere.
Upgrade: Upgrade to the Flex Pass for anytime access during busy hours, choose the Express Pass to skip all lines, or enhance your visit with an add-on beverage option.

Inclusions #

Timed entry to Edge Observation Deck
Access to:
- Indoor observation deck on Level 100
- Outdoor sky deck with angled walls
- Glass Floor, Skyline Steps, and Eastern Point
Flexible entry (as per the option selected)
Priority access (as per the option selected)
An adult beverage (as per the option selected)

What’s not allowed

Large bags and luggage are not permitted inside the attraction.

Accessibility

Edge is fully accessible for wheelchair users.
Certified service animals are welcome throughout the venue.

Additional information

An adult must accompany children under 12 at all times during the visit.
Dress appropriately for outdoor weather conditions, as temperatures can vary.
Please note that the final elevator of the day departs 50 minutes before closing time.
You must be 21+ to select the adult beverage option.

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

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