How to visit the 9/11 Memorial & Museum

• Ways to explore: You can choose a self-guided exploration of the 9/11 Memorial & Museum, add a Ground Zero and Memorial guided tour, or just select the guided Memorial tour. If you’re visiting as a family, you can also opt for the family pass, where you can avail a 20% discount on the total ticket price.
  
• Additional access: Add a guided walking tour of Ground Zero and Memorial Grounds with skip-the-line access to the 9/11 Museum.
  
• Queues & access: Skip ticket lines; security is mandatory (10–30 min). The Ground Zero 9/11 Memorial Tour & 9/11 Museum Tickets offer skip-the-line access to the museum.
  
• When to book: Book at least a week in advance, especially during weekends, holidays, summer months, or around September.
  
• Good to know: All tickets are timed-entry admission tickets. The exhibits are not recommended for children under 10 due to the nature of their content.
  
• Best upgrade: 9/11 Memorial Tour & 9/11 Museum Tickets with skip-the-line access give a personal, intimate, and introspective tour of all the sights in the Memorial and Museum.

​Know your ticket options ↓

Things to know before booking your 9/11 Museum tickets

• Please note that the outdoor 9/11 Memorial — including Ground Zero, the Memorial Glade, and the Survivor Tree — is free to explore, while the 9/11 Museum requires a ticket. 
  
• Opting for a guided tour of Ground Zero and the 9/11 Memorial along with museum tickets adds more value to your visit by providing personal stories, expert narration, and context that make your visit even more meaningful beyond just seeing the memorial.
  
• While the standard entry tickets include access to the 9/11 Museum’s exhibits and artifacts, getting the skip-the-line tickets will ensure priority access and avoid waiting in long lines in this widely-visited NYC attraction.
  
• If you want to save time and make the most of your trip to One World Trade Center, choose a combo of the 9/11 Museum and One World Observatory which are both located in the same building, making it convenient to visit them together.
  
• Ideal for first-time visitors, combo tickets let you pair your visit to the 9/11 Memorial & Museum with other top NYC attractions like the Sightseeing Cruises, The Banksy Museum, and more.
  
• Choose the Memorial Guided Tour if you want to focus on the outdoor Memorial, or opt for the Memorial & Museum Guided Tour for a more comprehensive experience that includes Museum admission.
  
• Both tours are led by an expert English-speaking guide and offer deeper historical context and personal stories beyond what you'd experience on a self-guided visit.