Experience the best of 9/11 Museum and Memorial

Explore one of New York's most important historic sites with timed Museum entry and the flexibility to choose the experience that suits you best.

• Everything you get: Enter the 9/11 Memorial & Museum at your reserved time and explore the Museum's exhibitions at your own pace. Your ticket also includes access to the outdoor Memorial, the Survivor Tree, Memorial Glade, and complimentary Wi-Fi throughout your visit.
• Upgrades: Choose from an official Memorial guided tour, early-access Museum tour, Ground Zero guided tour with Museum admission, an immersive mobile audio guide, an expert-led Museum tour, or a New York City attraction pass that includes the Museum.
• Why choose this: Whether you prefer exploring independently or learning from expert guides, there's an option for every type of visitor.

Inclusions

• 9/11 Museum timed-entry ticket

• Access to the Museum's current exhibitions

• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade

• Free Wi-Fi

• 9/11 Memorial & Museum $2 service fee

• Ground Zero Guided Tour & 9/11 Museum skip-the-line tickets (as per option selected)

• Three-attraction New York City pass including 9/11 Memorial & Museum and 2 other attractions of your choice (as per option selected)

• Professional guide included (as per option selected)

• Behind-the-scenes guided tour (as per option selected)

• Local guide with personal 9/11 connection (as per option selected)

• Guided tour of 9/11 Memorial Museum (as per option selected)

• Immersive DEX mobile museum audioguide in English on iPhones (as per option selected)

Accessibility

• Mobility devices: Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial.
• Restrooms: All public restrooms have wheelchair-accessible stalls.
• Service animals: Service animals are allowed at the Memorial.

What’s not allowed

• Security screening: All visitors and baggage are subject to security screening, including any personal mobility devices.

Additional information

• Age guidance: There are no age restrictions; however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Enhance your visit to the 9/11 Memorial with a guided tour of Ground Zero and priority access to the museum.

• Everything you get: A moving experience with a knowledgeable English-speaking local guide through the significant sites of the 9/11 Memorial, providing crucial context and personal stories. Plus, get priority access tickets to the 9/11 Museum.
• Why choose this: Save time and enjoy priority access to the 9/11 Memorial Museum for a self-paced and personal exploration of its extensive collections.

Inclusions

• Skip-the-line tickets to the 9/11 Museum

• Guided tour of Ground Zero 9/11 Memorial

• English-speaking local guide

• You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. - The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.
• You will need to pass through airport-style security to enter the 9/11 Museum.
• Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
• Your pets are not permitted on this experience.
• For your convenience, your guide dogs are welcome to join you.
• Flash photography is not allowed on this experience.

######Ground Zero Tour

• St. Paul’s Chapel: Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.

• 9/11 Memorial: Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.

• 9/11 Museum: Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.

• Oculus: See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

• Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
• Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
• Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions

• Skip-the-box-office (ticketing counter) tickets

• Timed entry admission

• Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater

• Fast-track access in the elevator and security lines (as per option selected)

• Flexible entry (as per option selected)

Accessibility

• This tour is wheelchair accessible.

Additional information

• The standard ticket allows you to arrive at your selected time and skip the ticket purchase lines, but you still need to go through security lines.
• The observatory is great for kids and guests of all ages. To gain admission, guests must be at least 17 years of age or be escorted by an adult.
• One World Observatory is a cashless operation. Onsite reverse ATMs are available for cash conversions.

Reflect at NYC's most moving memorial & find inspiration at an iconic skyscraper with this combo.

• Everything you get at SUMMIT One Vanderbilt: Get timed entry to the observation deck with access to all three immersive levels, including Air, Affinity, & Transcendence, featuring glass ledges, mirrored rooms, outdoor views & Kenzo Digital’s art.
• Everything you get at 9/11 Memorial & Museum: Enjoy timed access to the 9/11 Memorial & Museum, including moving exhibits, archival footage, and artifacts. You can also visit the twin reflecting pools and Foundation Hall with the Last Column and Survivors’ Stairs.
• Why choose this combo: This thoughtfully paired experience lets you see the resilience of New Yorkers at the 9/11 Memorial & Museum, then takes you to SUMMIT One Vanderbilt for an inspiring look at NYC’s progress, showcased through unforgettable skyline views and immersive design.

Inclusions SUMMIT One Vanderbilt

• Entry to SUMMIT Experience

• Access to all 3 floors and immersive experiences

• Access to the Après eatery & cafe

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket

• Access to the Museum's current exhibitions

• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade

• 9/11 Memorial & Museum $2 service fee

SUMMIT One Vanderbilt

• Tip: Make sure to wear flat shoes since stilettos and boots could damage the mirrored floors.
• This experience is wheelchair and pram/stroller accessible.
• Your service animals are welcome at the venue.
• Food and drinks, sharp metal tools, and professional photography gear aren’t permitted. So pack smart!
• Kids under 16 years need to be with an adult at all times.

9/11 Memorial & Museum

• Tip: Be respectful and mindful of others, as this is a place of remembrance and mourning.
• This experience is wheelchair and pram/stroller accessible.
• Your service animals are welcome at the venue.
• There are no age restrictions; however, the exhibition may not be appropriate for visitors younger than 10.
• Do not bring food, drinks, glass bottles, or any kind of weapons.

Gain deeper context across museum and memorial with expedited entry and a tour of key spaces.

• Everything you get: Explore the Memorial and Museum on an expert-led guided tour with admission included. Use expedited Museum entry to reach the core exhibitions, then follow an essential route through key spaces inside that deepen your understanding of the attacks and their impact.
• Why choose this: Best if you want the visit paced and structured for you, so you focus on the site instead of handling logistics or arranging separate tickets.

Inclusions

• Entry to 9/11 Memorial & Museum

• Expert-led guided tour of 9/11 Memorial & Museum

• Expedited Museum entry

• Essential tour of Museum key spaces

Exclusions

• Transportation to/from the Memorial & Museum

• Food and beverages

Additional information

• Tour language: All tours are conducted in English unless specifically noted otherwise.
• Spanish tours: Museum Tour en Español is available in Spanish on select Sundays and Wednesdays at 11:45am.
• Audience suitability: Tours are designed for adult and teenage visitors, except Youth & Family Tours.
• Youth & family tours: Youth & Family Tours are created for children who are accompanied by an adult.
• Seasonal availability: The Memorial + Museum Tour operates seasonally from March to early January.

Save up to 20% with a Family Pass—admission for families of 4, perfect for exploring together.

• Everything you get: Discounted admission for two adults and two children (ages 7–17). Enjoy full access to the Memorial and all 9/11 Museum exhibits, interactive displays, and family-friendly resources.
• Why choose this: Specially designed for families, this pass offers significant savings and a seamless way to see the Museum—no need for individual tickets.
• Upgrades: Choose the Family of 5 value bundle for larger families of 2 adults and 3 children, at a bundled rate.

Inclusions

• Family Pass tickets to the 9/11 Museum for 2 adults and 2 children

• Family Pass tickets to the 9/11 Museum for 2 adults and 3 children (as per option selected)

Hear powerful stories as you take a guided tour across the 9/11 Memorial & its grounds.

• Everything you get: Walk across Ground Zero & the 9/11 Memorial as you listen to your local guide take you on a journey filled with stories of courage & loss, recounting the day that changed NYC forever. Visit the 9/11 Memorial Pools, The Survivor Tree, Trinity Church, & other sights to pay homage to the lives lost.
• Why choose this: An insightful guide with local insight and a chance to ask questions creates an emotional learning experience that enhances an otherwise simple tour.
• Upgrades: Upgrade to include skip-the-line access to the 9/11 Museum with your tour around the 9/11 Memorial and Ground Zero to add to your experience.

Inclusions

• Guided tour of the 9/11 Memorial

• Local English-speaking tour guide

• Access to:

  • The Oculus

  • FDNY 10 House

  • Trinity Church

  • 9/11 Memorial Pools

  • The Survivor Tree

  • One World Trade Center

• Skip-the-line tickets to the 9/11 Museum (as per option selected)

Exclusions

• Food & beverage

• Hotel pick-up & drop-off