What types of tickets are available for the 9/11 Memorial & Museum?

There are several ticket options, including <experience tgid="549" type="Popup" title="general admission" id="gQzgGnEy" /> to access the museum exhibits, <experience tgid="4833" type="Popup" title="expert-led guided tours" id="R7AvfxJF" /> for an in-depth experience and <experience tgid="26886" type="Popup" title="combination tickets" id="eQNtEP42" /> that bundled access with other NYC attractions.

How long is my ticket valid for?

<experience type="Popup" tgid="549" title="Tickets " id="tJMAhGNr" /> to the museum are valid only for the date and time selected at the time of booking.

Is the 9/11 Memorial & Museum open in all weather conditions?

Yes, the <link linkType="internal" newTab="true" url="" id="r5U3oI7D" shortCodeType="link" relationTo="pages" documentId="68344f6b12f1b9513ba0edd4" text="museum" uid="www.newyorktickets.com.911-memorial-and-museum.about-the-museum" lang="en" /> is indoors and operates year-round. The Memorial pools are an outdoor attraction and may be less accessible in extreme weather.

Can I bring flowers or tributes to the 9/11 Memorial?

Yes, you are welcome to leave flowers or tributes at the <link linkType="internal" newTab="true" url="" id="QuMjLoYR" shortCodeType="link" relationTo="pages" documentId="68344f47fbb0b0f0a26535d6" text="Memorial" uid="www.newyorktickets.com.911-memorial-and-museum.about-the-memorial" lang="en" />. Every morning, white roses are placed on the victims' names to mark their birthdays.

9/11 Memorial & Museum Tickets | Skip-the-Line & Guided Tours

Why a guided tour is worth it

The memorial may be free, but a guided tour brings its stories to life. Expert insights and personal accounts turn your visit into a moving, meaningful experience.

Explore guided tours and their perks

From happy customers

Loved by 48 million+

Trustpilot rating: 4.5 out of 5

Gerardo

Mexico

Feb 2026

‌

Honestly, it was a very simple visit without much interaction. The welcome speech was great, and the view of New York's past in the elevators was also great, but honestly, nothing out of the ordinary. Obviously, the observatory is beautiful, and the views are great. We would have liked more interaction with the views of New York's past, more information, something more entertaining. We found it a bit too simple for the cost.

Talha

United States

Feb 2026

‌

+1 more

Yeeaaay It was soo much fun first of all statue city cruise took us to the liberty island. My family had a great time at cruise and statue of liberty also ellis island .Cruise by it self was nice and clean, staff was professional . My kids had some great time at cruise because of birds and pigeons. Over all 10 out of 10 . I would recommend this next 100 times.

Judith

United States

Jan 2026

‌

An essential stop when you're in New York. Not just for the stunning vistas but to uncover the fascinating history that lies behind such incredible marvel.

Jennifer

United States

Jan 2026

‌

The ferry ride and self guided tours of the SOL and Ellis Island were fun. Disappointed that the ticket did not include the pedestal. I thought when I read before booking included the pedestal. The Edge was great yet windy and cold.

Richard

United States

Jan 2026

‌

Edge NYC was unforgettable: stunning views, thrilling glass floor, smooth entry, and a skyline moment I'll never forget.

Valerie

Colombia

Jan 2026

‌

It was wonderful from the moment I walked in, the logistics were fantastic. Everything was very well organized; you get on the elevator and it has sounds that make you feel like you're floating up to the 92nd floor in an instant. The view of NYC is spectacular! And playing with the balloons is simply amazing. I would definitely do it a thousand times over! Guaranteed fun!

Helen

United Kingdom

Jan 2026

‌

Booking was easy did from England Communication , emails from head out very good Summit one was amazing Very organised , Amazing views , great photo opportunities . We had a very Bright clear day . Empire state at night was magical it was quiet , clear views , the art deco building and history fab , staff dressed in 1920's Uniforms Would definitely recommend head out to book with and do both experiences Thanks

Emma

Australia

Jan 2026

‌

Wow! What a fabulous experience. We booked the 911 museum with an added 90 Min group tour. We had Tim M as our guide & he was so informative, lots of stories & added information. He really bought the tour to light & kept it very interesting taking added care not to keep us out in the cold for too long.

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The 9/11 Memorial & Museum is a place of remembrance, reflection, and understanding, honoring the nearly 3,000 lives lost during the tragic events of September 11, 2001. Located at the World Trade Center site in Lower Manhattan, the experience is divided into two distinct but connected parts:

9/11 Memorial (free entry): An open-air space of reflection featuring two large reflecting pools set within the footprints of the Twin Towers, with the names of the victims etched in bronze.
9/11 Museum (ticketed entry): An underground museum offering a powerful, immersive experience through artifacts, personal stories, and interactive exhibits that document the events of 9/11 and their lasting impact.

How to visit the 9/11 Memorial & Museum

Ways to explore: You can choose a self-guided exploration of the 9/11 Memorial & Museum, add a Ground Zero and Memorial guided tour, or just select the guided Memorial tour. If you’re visiting as a family, you can also opt for the family pass, where you can avail a 20% discount on the total ticket price.
Additional access: Add a guided walking tour of Ground Zero and Memorial Grounds with skip-the-line access to the 9/11 Museum.
Queues & access: Skip ticket lines; security is mandatory (10–30 min). The Ground Zero 9/11 Memorial Tour & 9/11 Museum Tickets offer skip-the-line access to the museum.
When to book: Book at least a week in advance, especially during weekends, holidays, summer months, or around September.
Good to know: All tickets are timed-entry admission tickets. The exhibits are not recommended for children under 10 due to the nature of their content.
Best upgrade: 9/11 Memorial Tour & 9/11 Museum Tickets with skip-the-line access give a personal, intimate, and introspective tour of all the sights in the Memorial and Museum.

Know your ticket options ↓

Things to know before booking your 9/11 Museum tickets

Please note that the outdoor 9/11 Memorial — including Ground Zero, the Memorial Glade, and the Survivor Tree — is free to explore, while the 9/11 Museum requires a ticket.
Opting for a guided tour of Ground Zero and the 9/11 Memorial along with museum tickets adds more value to your visit by providing personal stories, expert narration, and context that make your visit even more meaningful beyond just seeing the memorial.
While the standard entry tickets include access to the 9/11 Museum’s exhibits and artifacts, getting the skip-the-line tickets will ensure priority access and avoid waiting in long lines in this widely-visited NYC attraction.
If you want to save time and make the most of your trip to One World Trade Center, choose a combo of the 9/11 Museum and One World Observatory which are both located in the same building, making it convenient to visit them together.
Ideal for first-time visitors, combo tickets let you pair your visit to the 9/11 Memorial & Museum with other top NYC attractions like the Sightseeing Cruises, The Banksy Museum, and more.

Ticket type	Lines skipped	Security	Includes	Guide	Why choose this	Tickets
9/11 Memorial & Museum Tickets	Ticket line	Mandatory	Timed entry ticket, exhibitions, 9/11 Memorial, Survivor Tree, and Memorial Glade	Self-guided	Explore at your own pace	From $36
Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line Tickets	Ticket line, entry line to the Museum	Mandatory	Timed entry ticket, skip-the-line access, exhibitions, guided tour of 9/11 Memorial, Survivor Tree, and Memorial Glade	Guide + self-guided	Personal stories for a more insightful tour, guided exploration, deeper knowledge of the historic day	From $71
Ground Zero 9/11 Memorial Tour	Ticket line	Mandatory	Guided tour of 9/11 Memorial, Survivor Tree, Memorial Glade, Saint Paul's Chapel, The Oculus, FDNY, 10 House & Memorial Wall, Trinity Church, 9/11 Memorial Pools, One World Trade Center	Guide	Insightful look into the impact of the day’s events in a personal way	From $35
9/11 Memorial & Museum Family Pass	Ticket line	Mandatory	Timed entry ticket, exhibitions, 9/11 Memorial, Survivor Tree, and Memorial Glade	Self-guided	Explore at your own pace, discounted tickets for families	From $25

Stand at the footprints of the original Twin Towers, in the quiet, contemplative atmosphere that encourages reflection. Bronze panels etched with the names of those who lost their lives surround the pools, grounding the space in remembrance.

Outside the museum, the Survivor Tree stands as a living symbol of hope and renewal. Once severely damaged during the attacks, the tree was nursed back to health and replanted at the memorial. Its presence reminds visitors of endurance, healing, and the power of recovery.

Walk through a detailed, chronological account of the events of September 11, from the moments leading up to the attacks to their immediate aftermath. Artifacts, multimedia displays, and firsthand accounts provide context and clarity. The exhibition also covers the Pentagon and Flight 93, offering a complete understanding of the day.

Foundation Hall houses some of the museum’s most powerful structural remnants, including the original slurry wall and the last column. Covered with messages, photographs, and memorials left during recovery efforts, the column stands as a testament to resilience. This space highlights both the scale of the tragedy and the strength that followed.

This deeply moving exhibition focuses entirely on the individuals who lost their lives. Portraits, personal stories, and recorded voices shared by loved ones create a powerful emotional connection. It’s a space where remembrance takes precedence over timelines and statistics.

From twisted steel beams to personal belongings recovered from the site, the museum’s artifacts offer a tangible connection to history. Each object tells a story of loss, survival, or recovery. Together, they create an immersive experience that brings the events of 9/11 into focus.

Throughout the memorial and museum, thoughtfully designed spaces invite visitors to pause and reflect. Quiet corners, subdued lighting, and intentional architecture foster an atmosphere of respect and introspection. Leave with a deeper emotional understanding of the day and its lasting impact.

9/11 Museum hours
Open: Wednesday to Monday and select Tuesdays from 9am to 7pm
Closed: Tuesdays

9/11 Memorial hours
Open: Daily from 8am to 8pm

Best time to visit: To enjoy NYC’s good weather, visit in the fall (September to November) and spring (March to May). Go during opening time on weekdays, especially Thursdays and Fridays to avoid crowds.

Note: Tickets are available on these Tuesdays -
March 18 & 25; April 1, 8, 15, & 22; May 27; June 3, 10, 17, & 24; July 1, 8, 15, 22, & 29; August 5; October 7, 14, 21, & 28; November 25; December 2, 9, 16, 23, & 30

Toilets: Restrooms are available throughout the museum.
Seating: There are benches available at the Concourse Lobby, Memorial Hall, Foundation Hall, Ramp, and within the exhibitions.
Quiet space: Reflecting on 9/11 Studio is a designated quiet space in the museum. You can ask one of the staff members to direct you.
Wi-Fi: All guests can avail of free Wi-Fi inside the museum.
Coatroom: All large bags, backpacks, & large umbrellas must be checked in. All bags are subject to security screening.

You can either choose audio, guided, or self-guided tours, based on your needs.
Visitors may place items of tribute only in designated areas aside from the Memorial Pool.
The 9/11 Museum commemorates the tragic events of September 11, 2001, and it can be an emotionally overwhelming experience due to the exhibits, artifacts, and personal stories on display. It's important to be prepared for a somber and emotional experience.
Please note that while there are no restrictions, the 9/11 Memorial Museum may not be appropriate for children below the age of 10 due to the nature of the attraction.
For guests with disabilities, the museum and memorial are both wheelchair accessible. Additional tools like audio guides, sighted guides, sign language tours, and more are available for an efficient visit.

Please carry a valid photo ID to avail reduced ticket pricing.
While personal photography is permitted, flash photography or professional photography is not permitted, unless otherwise authorized by the museum.
Re-entry within the premises after exit is not permitted.
Smoking and consuming alcohol are not permitted throughout the museum's premises.
No four-legged animals other than service animals are allowed on the premises.
All guests are required to maintain appropriate behavior and conduct at all times given the somber nature of the museum and memorial.
Strollers are permitted inside.

There is a store within the 9/11 Museum that has merchandise like books, gifts, trinkets, accessories, jewelry, and much more. You can also browse through the online 9/11 Museum store with international shipping where you can buy any of these items to do your part in commemorating the souls lost in these attacks.

Most of the public transportation in lower Manhattan, including buses and trains, have wheelchair-accessible entrances. The following transports are accessible by wheelchair.

NYC transit buses:M5, M9, and M20
Train stations: Chambers Street 1, 2, 3 subway stations, WTC Cortlandt 1 subway station, Fulton Street A, C, J, Z, 2, 3, 5 subway station, and Brooklyn Bridge/City Hall 4, 5, 6 subway station.

The accessible pick-up/drop-off location for privately owned vehicles is at the intersection of Liberty Street and Trinity Place.

Ramp: There is a ramp that leads towards the overlook that can be easily navigated by staying on the right. Visitors can also use the elevator to reach the lower levels.

Wheelchair accessibility: There are several entrances to the Memorial, marked with the wheelchair symbol. All commonly used mobility devices are also permitted on the premises. Visitors can also make use of the manual wheelchairs and wheeled walkers available free of charge at the reception.
Navigation: Every level of the museum has accessible escalators and elevators, next to the stairs. All areas open to the public are wheelchair accessible. The Memorial pool parapets are designed so a seated or shorter person may have the same view of the Memorial voids, and can access the inscriptions.
Service animals: Service animals are welcome on the premises.
Care partners: Free admission is offered to a care partner, accompanying a differently abled individual. Request the ticket, after purchasing your ticket, by sending an email to the memorial office.

Assistive Listening System: Induction loop transmitters compatible with hearing aids and cochlear implants are installed wherever there is audio around the museum.
Captioning and transcripts: Open captioning or transcripts are available for all the installations that feature audio. For videos, captions are on the screen. For simply audio, captions are provided nearby on a printed card, or monitor.
Sign language tour and interpretation: An ASL video tour is available with audio guides, details of the events of 9/11, and personal accounts. The ASL devices are available at the Information Desk. ASL Interpretation is available free of cost with the guided tours, provided 2 weeks’ notice is given via email.
Real-time captioning: Real-time captioning for events and programs is available with a 3-week notice.

Readers: Staff members are available throughout the museum to assist visitors in navigating the touch screen interactive exhibits. You can request this service at the Information Desk.
Sighted guides: Sighted guides are available to assist with the navigation of the Museum on advance notice.
Verbal description tours: Guided verbal description tours are available at the 9/11 Memorial Museum upon request with a 3-week notice.
Audio description: The Audio Description tour included in the audio guide allows blind visitors to independently explore the Museum while listening to descriptive personal accounts, the history, and the events of 9/11. It is VoiceOver compatible with IOS devices, and the device is provided at the Information Desk.

NOTE: For all special requests that require notice, please send an email to access@911memorial.org.

There are several ticket options, including general admission to access the museum exhibits, expert-led guided tours for an in-depth experience and combination tickets that bundled access with other NYC attractions.

Tickets to the museum are valid only for the date and time selected at the time of booking.

The 9/11 Memorial (including the twin reflecting pools) is free to visit. However, a ticket is required for entry into the museum .

Yes, tickets are available at discounted rates for seniors above 65 years old, students with valid ID, and children from 7 to 12 years. Military personnel and 9/11 community members can enter for free. The general public can enter the museum for free on Mondays with prior online reservation on the 9/11 museum website.

Yes, you can book tickets on the day of your visit but availability is limited and not guaranteed. 9/11 Memorial & Museum is a largely-visited NYC attraction and it’s best to book your tickets online in advance to make sure you get them.

Yes, but some exhibits contain sensitive content. We recommend parents use discretion when bringing younger children.

Yes, the museum is indoors and operates year-round. The Memorial pools are an outdoor attraction and may be less accessible in extreme weather.

There is no strict dress code, but dress respectfully in a sombre fashion, considering the solemn nature of the site.

Yes, you are welcome to leave flowers or tributes at the Memorial. Every morning, white roses are placed on the victims' names to mark their birthdays.

What to expect at 9/11 Memorial & Museum

1/7

The Twin Reflecting Pools

The Survivor Tree

The Historical Exhibition

Foundation Hall and the Last Column

In Memoriam Exhibition

Artifacts that speak volumes

A space for reflection and healing

Stories set in stone: Highlights of the 9/11 Memorial & Museum

Artifact display in 9/11 Museum, New York City.

The Last Column

Standing in the center of the Memorial Hall, the Last Column marks the valiant efforts of the fire department Squad - 41 in their rescue efforts at Ground Zero and memorializes the lives of the six men of the squad, lost in the attack.

9/11 Memorial (free entry): An open-air space of reflection featuring two large reflecting pools set within the footprints of the Twin Towers, with the names of the victims etched in bronze.
9/11 Museum (ticketed entry): An underground museum offering a powerful, immersive experience through artifacts, personal stories, and interactive exhibits that document the events of 9/11 and their lasting impact.

9/11 Museum hours
Open: Wednesday to Monday and select Tuesdays from 9am to 7pm
Closed: Tuesdays

9/11 Memorial hours
Open: Daily from 8am to 8pm

9/11 Memorial & Museum opening hours

Facilities inside 9/11 Memorial & Museum

Toilets: Restrooms are available throughout the museum.
Seating: There are benches available at the Concourse Lobby, Memorial Hall, Foundation Hall, Ramp, and within the exhibitions.
Quiet space: Reflecting on 9/11 Studio is a designated quiet space in the museum. You can ask one of the staff members to direct you.
Wi-Fi: All guests can avail of free Wi-Fi inside the museum.
Coatroom: All large bags, backpacks, & large umbrellas must be checked in. All bags are subject to security screening.

You can either choose audio, guided, or self-guided tours, based on your needs.
Visitors may place items of tribute only in designated areas aside from the Memorial Pool.
The 9/11 Museum commemorates the tragic events of September 11, 2001, and it can be an emotionally overwhelming experience due to the exhibits, artifacts, and personal stories on display. It's important to be prepared for a somber and emotional experience.
Please note that while there are no restrictions, the 9/11 Memorial Museum may not be appropriate for children below the age of 10 due to the nature of the attraction.
For guests with disabilities, the museum and memorial are both wheelchair accessible. Additional tools like audio guides, sighted guides, sign language tours, and more are available for an efficient visit.

Photography not allowed sign at a tourist attraction entrance.

Please carry a valid photo ID to avail reduced ticket pricing.
While personal photography is permitted, flash photography or professional photography is not permitted, unless otherwise authorized by the museum.
Re-entry within the premises after exit is not permitted.
Smoking and consuming alcohol are not permitted throughout the museum's premises.
No four-legged animals other than service animals are allowed on the premises.
All guests are required to maintain appropriate behavior and conduct at all times given the somber nature of the museum and memorial.
Strollers are permitted inside.

9/11 Museum shop interior with visitors browsing exhibits and merchandise in New York City.

About the 9/11 Museum store

Most of the public transportation in lower Manhattan, including buses and trains, have wheelchair-accessible entrances. The following transports are accessible by wheelchair.

NYC transit buses:M5, M9, and M20
Train stations: Chambers Street 1, 2, 3 subway stations, WTC Cortlandt 1 subway station, Fulton Street A, C, J, Z, 2, 3, 5 subway station, and Brooklyn Bridge/City Hall 4, 5, 6 subway station.

The accessible pick-up/drop-off location for privately owned vehicles is at the intersection of Liberty Street and Trinity Place.

Ramp: There is a ramp that leads towards the overlook that can be easily navigated by staying on the right. Visitors can also use the elevator to reach the lower levels.

Getting to the 9/11 Museum

Wheelchair accessibility: There are several entrances to the Memorial, marked with the wheelchair symbol. All commonly used mobility devices are also permitted on the premises. Visitors can also make use of the manual wheelchairs and wheeled walkers available free of charge at the reception.
Navigation: Every level of the museum has accessible escalators and elevators, next to the stairs. All areas open to the public are wheelchair accessible. The Memorial pool parapets are designed so a seated or shorter person may have the same view of the Memorial voids, and can access the inscriptions.
Service animals: Service animals are welcome on the premises.
Care partners: Free admission is offered to a care partner, accompanying a differently abled individual. Request the ticket, after purchasing your ticket, by sending an email to the memorial office.

Assistive Listening System: Induction loop transmitters compatible with hearing aids and cochlear implants are installed wherever there is audio around the museum.
Captioning and transcripts: Open captioning or transcripts are available for all the installations that feature audio. For videos, captions are on the screen. For simply audio, captions are provided nearby on a printed card, or monitor.
Sign language tour and interpretation: An ASL video tour is available with audio guides, details of the events of 9/11, and personal accounts. The ASL devices are available at the Information Desk. ASL Interpretation is available free of cost with the guided tours, provided 2 weeks’ notice is given via email.
Real-time captioning: Real-time captioning for events and programs is available with a 3-week notice.

Readers: Staff members are available throughout the museum to assist visitors in navigating the touch screen interactive exhibits. You can request this service at the Information Desk.
Sighted guides: Sighted guides are available to assist with the navigation of the Museum on advance notice.
Verbal description tours: Guided verbal description tours are available at the 9/11 Memorial Museum upon request with a 3-week notice.
Audio description: The Audio Description tour included in the audio guide allows blind visitors to independently explore the Museum while listening to descriptive personal accounts, the history, and the events of 9/11. It is VoiceOver compatible with IOS devices, and the device is provided at the Information Desk.

New York#9/11 Memorial & Museum

Address: 180 Greenwich St, New York, NY 10007, United States | Find on Maps

Subway: Take the N, R, W, or E train lines to get to the museum.
Nearest stop: WTC Cortland
Bus: Bus numbers QM7, QM8, QM11, QM25, & M55 will get you to the attraction.
Nearest stop: Churchstreet/Fulton Street.
PATH: The PATH train goes directly to the World Trade Center terminal from multiple stops in New Jersey.
Nearest stop: World Trade Center
Car: The museum does not provide parking, but the Battery Parking Garage and Harrison PATH station parking facility are convenient parking options.
Hop-on hop-off bus:Take the Downtown Loop in Big Bus Tours and TopView Sightseeing to reach the closest stop World Trade Center.

Directions to the 9/11 Museum

Address: 180 Greenwich St, New York, NY 10007, United States | Find on Maps

Subway: Take the N, R, W, or E train lines to get to the museum.
Nearest stop: WTC Cortland
Bus: Bus numbers QM7, QM8, QM11, QM25, & M55 will get you to the attraction.
Nearest stop: Churchstreet/Fulton Street.
PATH: The PATH train goes directly to the World Trade Center terminal from multiple stops in New Jersey.
Nearest stop: World Trade Center
Car: The museum does not provide parking, but the Battery Parking Garage and Harrison PATH station parking facility are convenient parking options.
Hop-on hop-off bus:Take the Downtown Loop in Big Bus Tours and TopView Sightseeing to reach the closest stop World Trade Center.

Directions to the 9/11 Museum

Experience only the best of # 9/11 Museum and MemorialCrafted by Headout, a global experiences brand offering curated tours, tickets & experiences. Discover with ease, book with peace.

4.5/5

31k+ travellers from around the world love this

Headout is an authorized and trusted partner of this venue.

From happy customers

Loved by 48 million+

Trustpilot rating: 4.5 out of 5

Gerardo

Mexico

Feb 2026

‌

Talha

United States

Feb 2026

‌

+1 more

Judith

United States

Jan 2026

‌

An essential stop when you're in New York. Not just for the stunning vistas but to uncover the fascinating history that lies behind such incredible marvel.

Jennifer

United States

Jan 2026

‌

Richard

United States

Jan 2026

‌

Edge NYC was unforgettable: stunning views, thrilling glass floor, smooth entry, and a skyline moment I'll never forget.

Valerie

Colombia

Jan 2026

‌

Helen

United Kingdom

Jan 2026

‌

Emma

Australia

Jan 2026

‌

Trusted by over 48M guests worldwide

100% booking protection

You are fully protected end-to-end. If anything is off, we'll fix it or refund you.

Know more

Enjoy flexible bookings

Book stress-free with free cancellation and pay-later options.

24/7 trip support

We're always a tap away - before, during and after your trip, in all languages.

Verified reviews from real travellers. Trusted by guests worldwide.

Accessibility

This experience is wheelchair and stroller accessible.
Accessible restrooms are available at the location.
Service dogs are welcome on this experience.

Additional information

This experience has no age restrictions. However, the exhibitions may not be appropriate for children under 10 years of age.
All visitors and baggage are subject to security screening, including any personal mobility devices.

Inclusions #

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade
Free Wi-Fi
9/11 Memorial & Museum $2 service fee
Ground Zero Guided Tour & 9/11 Museum skip-the-line tickets (as per option selected)

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Why a guided tour is worth it

The memorial may be free, but a guided tour brings its stories to life. Expert insights and personal accounts turn your visit into a moving, meaningful experience.

Explore guided tours and their perks

You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. - The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.
You will need to pass through airport-style security to enter the 9/11 Museum.
Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
Your pets are not permitted on this experience.
For your convenience, your guide dogs are welcome to join you.
Flash photography is not allowed on this experience.

######Ground Zero Tour

St. Paul’s Chapel: Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.
9/11 Memorial: Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.
9/11 Museum: Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.
Oculus: See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

Inclusions #

Skip-the-line tickets to the 9/11 Museum
Guided tour of Ground Zero 9/11 Memorial
English-speaking local guide

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

This experience is accessible to stroller/pram users.
You will need to pass through airport-style security to enter the 9/11 Museum.

Inclusions #

Guided tour of the 9/11 Memorial
Local English-speaking tour guide
Access to:
- The Oculus
- FDNY 10 House
- Trinity Church
- 9/11 Memorial Pools
- The Survivor Tree
- One World Trade Center
Skip-the-line tickets to the 9/11 Museum (as per option selected)

Exclusions #

Food & beverage
Hotel pick-up & drop-off

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions #

Skip-the-box-office (ticketing counter) tickets
Timed entry admission
Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater
Fast-track access in the elevator and security lines (as per option selected)
Flexible entry (as per option selected)

Accessibility

This tour is wheelchair accessible.

Additional information

The standard ticket allows entry at your selected time and lets you skip the ticket-purchase lines, but security screening is still required.
The observatory is suitable for kids and guests of all ages; however, guests under 17 must be accompanied by an adult.
One World Observatory operates cashless; onsite reverse ATMs are available for converting cash to card.

These tickets can't be cancelled or rescheduled.

Accessibility

9/11 Memorial & Museum

Service animals are allowed at the Memorial.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial.
All public restrooms have wheelchair-accessible stalls.

Additional information

9/11 Memorial & Museum

There are no age restrictions; however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

The audio guide is available in Arabic, English, French, German, Hindi, Italian, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish.
Please plan your trip with a flexible schedule to board the ferry and clear the airport-grade security procedures at the Screening Facility.
All minors (17 and under) must be accompanied by an adult (25 years or older).

Inclusions #

9/11 Memorial & Museum

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to the 9/11 Memorial, Survivor Tree, and Memorial Glades
Free Wi-Fi
9/11 Memorial & Museum $2 service fee

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

Priority entry at the Screening Facility Queue for the ferry
Round-trip ferry transfers from New York
Self-guided audio tour of Liberty Island & Ellis Island in 12 languages
Access to:
- Liberty Island
- Ellis Island
- Statue of Liberty Museum
- National Immigration Museum at Ellis Island

Exclusions #

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

Access to Ellis Island's Hard Hat Tour
Access to the State of Liberty Pedestal & Crown

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

You will need to pass through airport-style security to enter the 9/11 Museum.
Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
Your pets are not permitted on this experience.
For your convenience, your guide dogs are welcome to join you.
Flash photography is not allowed on this experience.

Inclusions #

Family Pass tickets to the 9/11 Museum for 2 adults and 2 children
Family Pass tickets to the 9/11 Museum for 2 adults and 3 children (as per option selected)

These tickets can't be cancelled or rescheduled.

9/11 Memorial & Museum

Service animals are allowed at the Memorial.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Inclusions #

9/11 Memorial & Museum

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to 9/11 Memorial, Survivor Tree, and Memorial Glade
Free Wi-Fi
9/11 Memorial & Museum $2 service fee

New York Sightseeing Cruise

90 min sightseeing cruise
10-minute photo opportunity at the Statue of Liberty
Onboard English-speaking guide
Snack bar & onboard family activities
Onboard photographer

Exclusions #

New York Sightseeing Cruise

Food and drinks (can be purchased onboard)

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Accessibility

This experience is wheelchair and stroller accessible.
Accessible restrooms are available at the location.
Service dogs are welcome on this experience.

Additional information

This experience has no age restrictions. However, the exhibitions may not be appropriate for children under 10 years of age.
All visitors and baggage are subject to security screening, including any personal mobility devices.

Inclusions #

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade
Free Wi-Fi
9/11 Memorial & Museum $2 service fee
Ground Zero Guided Tour & 9/11 Museum skip-the-line tickets (as per option selected)

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. - The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.
You will need to pass through airport-style security to enter the 9/11 Museum.
Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
Your pets are not permitted on this experience.
For your convenience, your guide dogs are welcome to join you.
Flash photography is not allowed on this experience.

######Ground Zero Tour

St. Paul’s Chapel: Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.
9/11 Memorial: Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.
9/11 Museum: Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.
Oculus: See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

Inclusions #

Skip-the-line tickets to the 9/11 Museum
Guided tour of Ground Zero 9/11 Memorial
English-speaking local guide

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

This experience is accessible to stroller/pram users.
You will need to pass through airport-style security to enter the 9/11 Museum.

Inclusions #

Guided tour of the 9/11 Memorial
Local English-speaking tour guide
Access to:
- The Oculus
- FDNY 10 House
- Trinity Church
- 9/11 Memorial Pools
- The Survivor Tree
- One World Trade Center
Skip-the-line tickets to the 9/11 Museum (as per option selected)

Exclusions #

Food & beverage
Hotel pick-up & drop-off

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions #

Skip-the-box-office (ticketing counter) tickets
Timed entry admission
Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater
Fast-track access in the elevator and security lines (as per option selected)
Flexible entry (as per option selected)

Accessibility

This tour is wheelchair accessible.

Additional information

The standard ticket allows entry at your selected time and lets you skip the ticket-purchase lines, but security screening is still required.
The observatory is suitable for kids and guests of all ages; however, guests under 17 must be accompanied by an adult.
One World Observatory operates cashless; onsite reverse ATMs are available for converting cash to card.

These tickets can't be cancelled or rescheduled.

Accessibility

9/11 Memorial & Museum

Service animals are allowed at the Memorial.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial.
All public restrooms have wheelchair-accessible stalls.

Additional information

9/11 Memorial & Museum

There are no age restrictions; however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

The audio guide is available in Arabic, English, French, German, Hindi, Italian, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish.
Please plan your trip with a flexible schedule to board the ferry and clear the airport-grade security procedures at the Screening Facility.
All minors (17 and under) must be accompanied by an adult (25 years or older).

Inclusions #

9/11 Memorial & Museum

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to the 9/11 Memorial, Survivor Tree, and Memorial Glades
Free Wi-Fi
9/11 Memorial & Museum $2 service fee

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

Priority entry at the Screening Facility Queue for the ferry
Round-trip ferry transfers from New York
Self-guided audio tour of Liberty Island & Ellis Island in 12 languages
Access to:
- Liberty Island
- Ellis Island
- Statue of Liberty Museum
- National Immigration Museum at Ellis Island

Exclusions #

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

Access to Ellis Island's Hard Hat Tour
Access to the State of Liberty Pedestal & Crown

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

You will need to pass through airport-style security to enter the 9/11 Museum.
Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
Your pets are not permitted on this experience.
For your convenience, your guide dogs are welcome to join you.
Flash photography is not allowed on this experience.

Inclusions #

Family Pass tickets to the 9/11 Museum for 2 adults and 2 children
Family Pass tickets to the 9/11 Museum for 2 adults and 3 children (as per option selected)

These tickets can't be cancelled or rescheduled.

9/11 Memorial & Museum

Service animals are allowed at the Memorial.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Inclusions #

9/11 Memorial & Museum

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to 9/11 Memorial, Survivor Tree, and Memorial Glade
Free Wi-Fi
9/11 Memorial & Museum $2 service fee

New York Sightseeing Cruise

90 min sightseeing cruise
10-minute photo opportunity at the Statue of Liberty
Onboard English-speaking guide
Snack bar & onboard family activities
Onboard photographer

Exclusions #

New York Sightseeing Cruise

Food and drinks (can be purchased onboard)

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

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Tickets