911 Memorial audio guide

Accessibility

• This experience is wheelchair and stroller accessible.
• Accessible restrooms are available at the location.
• Service dogs are welcome on this experience.

Additional information

• This experience has no age restrictions. However, the exhibitions may not be appropriate for children under 10 years of age.
• All visitors and baggage are subject to security screening, including any personal mobility devices.

Inclusions #

• 9/11 Museum timed-entry ticket

• Access to the Museum's current exhibitions

• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade

• Free Wi-Fi

• 9/11 Memorial & Museum $2 service fee

• Ground Zero Guided Tour & 9/11 Museum skip-the-line tickets (as per option selected)

Accessibility

• This experience is wheelchair accessible.
• Wheelchairs, mobility scooters, walkers, and strollers are accommodated throughout the 9/11 Memorial and Museum.
• Public restrooms include wheelchair-accessible stalls.
• Service animals are welcome.

Additional information

One World Observatory

• Your ticket allows timed entry and skip-the-box-office access, but security screening is still mandatory.

9/11 Memorial and Museum

• While there are no age restrictions, the exhibition may not be suitable for children under 10.
• All visitors and baggage, including mobility devices, must undergo security screening.

Inclusions #

One World Observatory

• Skip-the-box-office (ticketing counter)

• Timed entry

• Access to:

  • Observatory levels

  • SkyPod elevators

  • Horizon Grid

  • See Forever® Theater

9/11 Memorial and Museum

• 9/11 Memorial and Museum timed entry ticket

• Access to current exhibitions, Survivor Tree, and Memorial Glade

Accessibility

9/11 Memorial & Museum

• Service animals are allowed at the Memorial.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial.
• All public restrooms have wheelchair-accessible stalls.

Additional information

9/11 Memorial & Museum

• There are no age restrictions; however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• The audio guide is available in Arabic, English, French, German, Hindi, Italian, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish.
• Please plan your trip with a flexible schedule to board the ferry and clear the airport-grade security procedures at the Screening Facility.
• All minors (17 and under) must be accompanied by an adult (25 years or older).

Inclusions #

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket

• Access to the Museum's current exhibitions

• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glades

• Free Wi-Fi

• 9/11 Memorial & Museum $2 service fee

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• Priority entry at the Screening Facility Queue for the ferry

• Round-trip ferry transfers from New York

• Self-guided audio tour of Liberty Island & Ellis Island in 12 languages

• Access to:

  • Liberty Island

  • Ellis Island

  • Statue of Liberty Museum

  • National Immigration Museum at Ellis Island

Exclusions #

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• Access to Ellis Island's Hard Hat Tour

• Access to the State of Liberty Pedestal & Crown