Travel Services

What to bring

• eSIM-compatible smartphone.
• Stable internet connection for installation.

What’s not allowed

• Use on devices that do not support eSIM.
• Sharing beyond hotspot limits set by your device.

Accessibility

• Compatible with most modern smartphones supporting eSIM technology.
• No physical handling required, making it easy for all travelers.

Additional information

• eSIM must be activated within 5 years of purchase.
• Data plan activates automatically upon connecting abroad.
• Network speeds may vary by country and coverage.
• Easy top-up options available if additional usage is needed.
• Your eSIM is supported on multiple devices. Check the full list of compatible devices here.

Inclusions #

• Validity: 3/7/15/30 days

• Coverage in 120 countries

• Access to unlimited high-speed 4G/5G data

• Access to 20 mins of international voice calls (based on option selected)

• Access to hotspot sharing

Location

• Airside, International Departure, Terminal 4, located after security control (across McDonald's), John F. Kennedy International Airport, New York, United States.

Timings

• The lounge is open 24 hours a day, with each visit limited to a maximum stay of 3 hours per guest.

Documents required

• Bring a valid same-day outbound boarding pass for Terminal 4 and a government-issued photo ID matching the name on your booking.

Rules & restrictions

• Access is only available to passengers departing from Terminal 4, and lounge access may be restricted when the lounge reaches capacity.
• All guests must show an eligible lounge pass or confirmation along with their boarding pass and ID at reception.
• The lounge does not have a smoking zone, and guests must adhere to general airport security and conduct rules.

Inclusions #

• 3-hour access to HelloSky Lounge in Terminal 4 international departures

• Snacks and light buffet-style food selections

• Complimentary soft drinks, tea, and coffee

• Complimentary alcoholic beverages

• Wi-Fi & charging stations

• Comfortable seating with TVs, newspapers, and magazines

• Flight information screens

What to bring

• Carry a valid same-day outbound boarding pass for Terminal 4 and a government-issued photo ID for all adults in your group.
• Bring your lounge confirmation as instructed in your booking details.

What’s not allowed

• Smoking or vaping is not permitted anywhere inside the lounge.
• Access may be refused if the lounge is at capacity or if you arrive more than 3 hours before departure.

Accessibility

• The lounge offers disabled access, with step-free routes from the main terminal concourse via elevators and ramps.

Additional information

• Stays are limited to 3 hours per visit to help manage capacity and comfort for all guests.
• Access is restricted to passengers departing from Terminal 4; arriving passengers and those departing from other terminals cannot use this lounge.

Treat this as your travel office & living room in one, where workspaces, snacks, drinks & showers help you arrive sharper & calmer.

• Timings & location: Open daily from 9am to 11:30pm, the lounge sits airside in International Departures at Terminal 1, after security near Gates 8 and 9.
• Everything you get: Make the most of your visit with light snacks, soft drinks, tea, coffee, bar service, fast Wi-Fi, charging points, TV channels, flight information, newspapers, magazines and workstations.
• Documents required: Carry your same-day outbound Terminal 1 boarding pass, a valid photo ID and your lounge confirmation or pass for smooth check-in.
• Upgrades: Add a paid shower to freshen up or choose alcoholic drinks at the bar, both available inside the lounge at additional expense.
• Why choose this: If you are comparing JFK airport lounges, Terminal 1, this space combines simple food, reliable Wi-Fi, work-friendly seating, and a bar in one convenient stop before departure.

Inclusions #

• 3-hour access to Primeclass Lounge in Terminal 1 international departures

• Light snacks and non-alcoholic beverages

• Alcoholic beverages from the bar (at additional expense)

• Free Wi-Fi and charging stations

• Comfortable lounge chairs with TV channels, newspapers, and magazines

• Shower facilities (at additional expense)

• Workstations and business centre facilities

• Flight information screens

Location

• Airside in International Departures at Terminal 1, after security control near Gates 8 and 9 at John F. Kennedy International Airport in New York.

Timings

• The lounge operates daily from 9am to 11:30pm.

Documents required

• Bring a valid same-day outbound boarding pass for Terminal 1 and a government-issued photo ID for verification.

Rules & restrictions

• Lounge access is intended for departing international passengers from Terminal 1 only.
• All services, including bar and showers, are provided subject to lounge policies and any applicable extra charges.

What to bring

• Carry your same-day outbound Terminal 1 boarding pass, a valid photo ID, and your lounge booking confirmation.
• Have your payment method ready if you plan to use shower access or premium bar items.

What’s not allowed

• Extending your stay beyond the 3-hour access included in this pass without arranging additional access.

Accessibility

• The lounge includes accessible washroom facilities for guests who need them.
• For further mobility assistance within the terminal, coordinate with airport or airline services before your trip.