911 Memorial audio guide

Accessibility

• This experience is wheelchair and stroller accessible.
• Accessible restrooms are available at the location.
• Service dogs are welcome on this experience.

Additional information

• This experience has no age restrictions. However, the exhibitions may not be appropriate for children under 10 years of age.
• All visitors and baggage are subject to security screening, including any personal mobility devices.

Inclusions #

• 9/11 Museum timed-entry ticket

• Access to the Museum's current exhibitions

• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade

• Free Wi-Fi

• 9/11 Memorial & Museum $2 service fee

• Ground Zero Guided Tour & 9/11 Museum skip-the-line tickets (as per option selected)

• You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. - The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.
• You will need to pass through airport-style security to enter the 9/11 Museum.
• Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
• Your pets are not permitted on this experience.
• For your convenience, your guide dogs are welcome to join you.
• Flash photography is not allowed on this experience.

######Ground Zero Tour

• St. Paul’s Chapel: Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.

• 9/11 Memorial: Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.

• 9/11 Museum: Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.

• Oculus: See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

Inclusions #

• Skip-the-line tickets to the 9/11 Museum

• Guided tour of Ground Zero 9/11 Memorial

• English-speaking local guide

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

• Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
• Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
• Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions #

• Skip-the-box-office (ticketing counter) tickets

• Timed entry admission

• Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater

• Fast-track access in the elevator and security lines (as per option selected)

• Flexible entry (as per option selected)

Accessibility

• This tour is wheelchair accessible.

Additional information

• The standard ticket allows entry at your selected time and lets you skip the ticket-purchase lines, but security screening is still required.
• The observatory is suitable for kids and guests of all ages; however, guests under 17 must be accompanied by an adult.
• One World Observatory operates cashless; onsite reverse ATMs are available for converting cash to card.