Arte Museum New York Tickets

Step into a multi-sensory digital art world where masterpieces awaken in light, sound, and scent.

• Everything you get: Entry to Arte Museum New York, granting you access to all immersive exhibitions and sensory experiences. Wander through breathtaking digital worlds as you are enveloped by mesmerizing visuals, soundscapes, and bespoke fragrances. Every room offers a unique, interactive journey, perfect for all ages.
• Why choose this: Enjoy multiple exhibits and experiences such as the “From Paris to New York — The Masterpieces Awaken” exhibit, a symphony of art, technology, and the senses, born from a collaboration with Musée d’Orsay.

Inclusions #

• Entry ticket to Arte Museum New York

• Access to all immersive exhibitions

• Access to sensory experiences

• Entry to Arte Cafe with one complimentary drink (as per option selected)

Exclusions #

• Food & beverage

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Carry your digital or printed ticket for entry.

What’s not allowed

• Large bags, suitcases, and oversized luggage are not allowed inside the museum for security reasons.
• Pets are not permitted, except for registered service animals.
• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
• Flash photography, tripods, and filming equipment are not allowed inside the exhibition spaces.
• Food and beverages are not permitted inside the exhibition areas.

Accessibility

• The museum is wheelchair accessible, with ramps and elevators available throughout the building.
• Accessible restrooms are available on site. Staff are trained to assist visitors with mobility needs.
• The museum features strong visual, audio, and scent elements that may not be suitable for those with sensory sensitivities.

Additional information

• Arte Museum New York operates from 10am to 7pm on weekdays and from 10am to 9pm on weekends. The last entry is 5:30pm from Monday to Thursday and 7:30pm from Friday to Sunday.
• Children must be accompanied by an adult at all times.
• Re-entry is not permitted once you exit the museum.

Two immersive museums, all for one cost-saving ticket. Experience the blend of digital art, sound, scent, and technology in NYC.

• Everything you get at Mercer Labs: Entry to the Mercer Labs Museum of Art and Technology with access to all exhibitions and 15 immersive installations. Explore experimental spaces where contemporary art meets AI, light, sound, and spatial design, including the standout exhibition Maestros & the Machines.
• Everything you get at Arte Museum New York: Entry to Arte Museum New York with access to all immersive exhibitions and sensory installations. Wander through digital landscapes inspired by nature and iconic art, surrounded by synchronized visuals, soundscapes, and custom fragrances designed to engage every sense.
• Why choose this combo: See two of NYC’s most innovative museums in one value-packed ticket; perfect for art lovers seeking immersive, tech-driven experiences beyond traditional galleries.

Inclusions #

Mercer Labs Museum of Art and Technology

• Entry ticket to Mercer Labs Museum of Art and Technology
• Access to the Maestros and the Machines exhibit
• Access to all current exhibitions and installations

Arte Museum New York

• Entry ticket to Arte Museum New York
• Access to all immersive exhibitions
• Access to sensory experiences
• Entry to Arte Cafe with one complimentary drink (as per option selected)

Exclusions #

• Food and beverage
• Additional experiences not included in the general admission

What to bring

Mercer Labs

• A valid photo ID matching the name on your booking, as it may be requested at entry.

Arte Museum New York

• A valid photo ID matching your booking name for entry verification.
• Your admission ticket, either digital or printed, ready for scanning.

What’s not allowed

Mercer Labs

• Large bags, suitcases, or oversized luggage are not allowed inside the museum.
• Pets of any kind.
• Outside food and beverages in exhibition areas.
• Smoking, vaping, or e-cigarette use anywhere on site.
• Flash photography, tripods, or professional filming equipment.

Arte Museum New York

• Oversized bags, suitcases, or large luggage for security reasons.
• Pets, except registered service animals.
• Alcohol, drugs, or entry while intoxicated.
• Flash photography, tripods, or video equipment inside exhibits.
• Outside food and drinks in exhibition spaces.

Accessibility

Mercer Labs

• Fully wheelchair accessible with elevators and accessible restrooms.
• On-site staff available to assist guests with mobility needs.

Arte Museum New York

• Wheelchair accessible throughout, with ramps and elevators available.
• Accessible restrooms and staff assistance for mobility support.
• Some installations include intense visuals, sound, or scents that may affect sensitive guests.

Additional information

Mercer Labs

• Plan to spend approximately 1.5 hours exploring the museum.
• Arrive at your scheduled ticket time; early or late entry may not be permitted.
• Your ticket includes access to all current installations, such as The Window, 4D Sound, Ball Pond, Music Box, and more.

Arte Museum New York

• Children must be accompanied by an adult at all times.
• Re-entry is not permitted once you exit the museum.

Step into 36,000 sq ft of immersive art-meets-technology installations in New York City.

• Everything you get: Entry to Mercer Labs Museum of Art and Technology, access to all exhibitions, and interaction with 15 experimental spaces and immersive installations. Explore works merging art and tech, including “Maestros & The Machines”.
• Why choose this: Experience a museum that’s unique and perfect for creative minds, families, and lovers of interdisciplinary art. Each room offers a new adventure with light, sound, and emotion, making your visit unforgettable.

Inclusions #

• Entry ticket to Mercer Labs Museum of Art and Technology

• Access to the Maestros and the Machines exhibit

• Access to all current exhibitions & installations

Exclusions #

• Food & beverages

• Merchandise

What to bring

• Bring a valid photo ID matching the name on your booking if requested at entry.

What’s not allowed

• Large bags, suitcases, and oversized luggage are not permitted inside the museum.
• Pets are not allowed inside the museum.
• Outside food and beverages are not permitted inside the exhibition spaces.
• Smoking, vaping, and the use of e-cigarettes are strictly prohibited on the premises.
• Flash photography, tripods, and professional filming equipment are not allowed inside the museum.

Accessibility

• The museum is wheelchair accessible, with accessible restrooms and elevators available.
• Staff are available to assist visitors with mobility needs.

Additional information

• Plan to spend approximately 1.5–2 hours to fully experience all exhibitions and installations.
• Please arrive at your scheduled ticket time; entry may not be guaranteed for early or late arrivals.
• All current exhibitions and installations can be accessed with your ticket, including:
  • The Window
  • The Map
  • The Line
  • 4D Sound
  • Infinite
  • Blue Room
  • The Dragon
  • The Cave
  • Pneumatic Transmission
  • Drawing Station
  • Ecosystem
  • Ball Pond
  • Freedom
  • Archetype
  • Music Box

What’s not allowed

• Large bags and luggage are not permitted inside the attraction.

Accessibility

• Edge is fully accessible for wheelchair users.
• Certified service animals are welcome throughout the venue.

Additional information

• The indoor space at Edge NYC will have limited access during April and May due to ongoing renovations. A new immersive experience is set to be unveiled in June 2026, so expect some temporary restrictions during your visit.
• An adult must accompany children under 12 at all times during the visit.
• Dress appropriately for outdoor weather conditions, as temperatures can vary.
• Please note that the final elevator of the day departs 50 minutes before closing time.
• You must be 21+ to select the adult beverage option.
• If you have any questions about the Edge tickets, please check out [these FAQs](https://cdn-imgix.headout.com/media/pdfs/c691fbd2216c80ad4f4435560e752c59-FAQs for the Edge NYC tickets.pdf).

Inclusions #

• Timed entry to Edge Observation Deck

• Access to:

  • Immersive indoor installations and multimedia experience

  • Indoor observation deck (Level 100)

  • Outdoor sky deck

  • Glass floor

  • Angled glass walls

  • Skyline steps

  • Eastern point

  • Skyline Bar & Café for light bites and drinks (cost not included in ticket)

• Flexible, any-time entry (as per the option selected)

• Priority access (as per the option selected)

• Beverage add-on (as per the option selected)

Step onto the Empire State Building’s iconic 86th-floor deck for legendary 360° NYC views.

• Everything you get: Timed entry to the Empire State Building, with access to immersive exhibits on the 2nd and 80th floors. Ride the elevator to the 86th-floor open-air deck for unobstructed city views, enhanced with free high-powered binoculars. Connect to free Wi-Fi and use the complimentary multimedia tour app to explore at your own pace.
• Why choose this: Experience the city’s most famous skyline from the deck that’s starred in countless films—an absolute must for first-timers and locals alike.
• Upgrades: Combine your visit with a 90-minute guided Midtown Manhattan tour led by an English-speaking guide or go to the 102nd floor for weather-protected, panoramic views.

Inclusions #

• Timed entry to the Empire State Building

• Access to 86th-floor observatory

• Access to high-powered binoculars

• Access to 2nd and 80th floor immersive exhibits

• Free Wi-Fi

• Downloadable multimedia app

• Access to 102nd-floor observatory (as per option selected)

• Midtown Manhattan walking tour (as per option selected)

Exclusions #

• Skip-the-line entry

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.

What’s not allowed

• All weapons, including explosives and firearms, are strictly not allowed.
• Glass items, including bottles, containers, and marble,s are now allowed.
• Large packages, suitcases, and carry-on luggage are not allowed.
• No outside food or eating allowed in Observatory or on the outside Deck.
• Professional cameras, equipment, and stands are not allowed.
• Pets are not allowed on-site.

Accessibility

• The landmark is fully ADA-compliant, with ramps, lowered viewing walls, and binoculars.
• Accessible restrooms are present on the 86th floor.
• Service dogs are allowed throughout the building.
• Motorized and non-motorized wheelchairs are permitted.

Additional information

• Reservations are a must; tickets are only valid for the selected date and time window.
• Children under the age of 6 get a free admission when accompanied by an adult ticket holder.
• No refunds will be provided due to weather conditions, line length, or wait times at the building.

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

• Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
• Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
• Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions #

• Skip-the-box-office (ticketing counter) tickets

• Timed entry admission

• Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater

• Fast-track access in the elevator and security lines (as per option selected)

• Flexible entry (as per option selected)

Accessibility

• This tour is wheelchair accessible.

Additional information

• The standard ticket allows entry at your selected time and lets you skip the ticket-purchase lines, but security screening is still required.
• The observatory is suitable for kids and guests of all ages; however, guests under 17 must be accompanied by an adult.
• One World Observatory operates cashless; onsite reverse ATMs are available for converting cash to card.